Reference

See How We Protect Your Data

Live Roulette, Legend of Hou Yi, Basketball Betting, Crash Games, Bingo and Mega Fishing sit behind one account record, so this Privacy Policy explains exactly what we collect…

Account data scopeDANA OVO QRISCookie choice pathWIB support desk
halu toto See How We Protect Your Data
CONTACT PATHS

Privacy Help With Real Identity Checks

Privacy questions need a channel where we can verify you without exposing more data. Our live chat is inside the signed-in lobby, WhatsApp support is staffed 09:00-23:00 WIB, and email works when you want a written record. We will never ask for your password; for account checks we ask for safer details such as account nickname, last login time or payment reference.

Team online

Signed-in live chat

Use live chat for urgent privacy questions while you are signed in. We ask for your account nickname, last login time and wallet rail before discussing stored data, so the chat stays tied to you.

WhatsApp privacy desk

Our WhatsApp desk runs 09:00-23:00 WIB and handles identity checks for correction requests. Send the phone number on your account, then wait for our privacy agent to confirm next steps.

Email ticket record

Email [email protected] when you need a copy or deletion check for account data. We reply with a ticket code, expected handling window and any identity check needed.

ACCOUNT CONTROL

Controls You Can Check Inside Account

Good privacy work is visible in the account flow, not hidden in fine print. After you sign in, you can check profile details, recent device activity, cookie choices and support tickets from…

Account record

Your registration form creates the core record: username, phone number, password hash and referral code if used. We separate that record from public lobby activity and only link it when account safety requires it.

Payment context

DANA, OVO, GoPay and QRIS entries store time, status and reference codes, not your full wallet balance. Under a minute clearing can still create audit logs that help resolve mismatched deposits.

Cookie choices

On mobile, open Menu > Settings > Privacy to change cookie choices for remembered login, language and lobby layout. Some cookies are required to keep your session from being taken over.

Device checks

We read device type, browser version and approximate region when you sign in. If a new phone appears, we may ask for an OTP before showing wallet or payment records.

Game activity

Live Roulette, Aviator and Mega Fishing activity is logged as account use, not as public profile content. These records help settle disputes, detect account sharing and answer your privacy requests.

Retention requests

We keep support chats and transaction records for operational checks, then remove or anonymise data when it is no longer needed. Requests can be sent by chat, WhatsApp or email.

Privacy Questions Before You Join

These answers focus on the data choices you are most likely to check before opening an account. They cover account details, wallet references, cookies, device signals and support records. If your question involves a payment receipt or a locked account, include the reference code and contact us through a signed-in channel when possible.

We collect your username, phone number, password hash, device details and payment references needed to run the account. We also store support messages and game activity when they help protect access or settle a dispute.

No. We receive payment reference details such as time, amount, status and transaction code. Your full wallet balance stays with DANA, OVO, GoPay or the QRIS-linked provider you used.

Sign in, go to Account > Profile, and update fields that are editable. For phone number changes or payment-name mismatches, contact live chat so we can check identity before changing stored records.

You can request deletion through chat, WhatsApp or [email protected]. Some records may be retained for wallet reconciliation, security checks or legal duties where local law permits, and we explain that in our reply.

Cookies remember login state, language choice and lobby layout, and they help detect unusual sessions. You can change non-essential choices at Menu > Settings > Privacy, though core security cookies remain active.

Only staff assigned to account, wallet or privacy work can read support messages. We use them to answer your request, check identity and keep a record of what was changed or explained.

We compare device type, browser version and approximate region with recent sign-ins. If the pattern looks unusual, we may ask for OTP verification before showing payment records or allowing profile changes.